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Inclusion, Diversity, Equity, and Accessibility (IDEA) at Diabetes Canada

Advancing Health Equity in Diabetes

At Diabetes Canada, our mission is to improve the lives of people living with diabetes. To achieve this, we must ensure that our impact reaches everyone equitably.

Diabetes does not affect all communities in the same way. Across Canada, certain populations, including First Nations, Inuit and Métis communities, and people of South Asian and Black ancestry, experience higher rates of diabetes and face greater barriers to prevention, care, and support.

These differences are not by chance. They are shaped by social, economic, and systemic factors that influence access to care, quality of services, and overall health outcomes.

Advancing inclusion, diversity, equity, and accessibility (IDEA) is essential to addressing these disparities. It strengthens how we design programs, support research, engage communities, and advocate for change—so that everyone living with diabetes has the opportunity for improved quality of life.

Stop the Stigma

a woman holding an insulin device

What We Mean by IDEA

Inclusion icon

Inclusion Creating environments where all people feel respected, valued, and able to fully participate. Inclusion is about how people experience the organization—ensuring their voices are heard, their identities are respected, and that their contributions matter.

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Diversity The presence of differences within that make people unique, including but not limited to race, ethnicity, gender identity and expression, sexual orientation, age, ability, religion, socioeconomic status, body size and shape – as well as lived experiences and perspectives that shape how people experience health and care.

Equity icon

Equity The process of identifying and removing systemic barriers so that everyone has a fair opportunity to access resources, participate, and achieve positive outcomes. Equity recognizes that different people may require different supports to reach optimal outcomes.

Accessibility icon

Accessibility Designing programs, services, communications, and environments so they can be used by as many people as possible, centering people with disabilities and those facing barriers related to language, culture, or geography.

Why IDEA and Health Equity is Mission-Critical in Diabetes

Health outcomes in diabetes are not evenly distributed.

  • Some communities are developing diabetes earlier and encounter more complications.
  • Barriers such as income, geography, language, and systemic racism impact access to care.
  • Cultural relevance and trust influence whether people seek and receive support.

These barriers may be experienced in the following ways:

  • Someone may not seek care because they’ve experienced discrimination in healthcare settings before.
  • Indigenous communities may face limited access to consistent, culturally safe care due to geography and historical harms.
  • Diabetes education may not reflect people’s cultures, their foods, traditions and family roles, so it can be harder to put advice into practice.
  • People living in larger bodies may avoid medical visits due to judgement and shame.
  • People without drug coverage may ration or skip medication due to cost.
  • Newcomers may not know how to navigate the healthcare system or access available services.

Addressing these realities is not separate from our mission—it is central to it.

By making inclusion and equity part of everything we do, we aim to:

  • Improve access to care, supports and education.
  • Ensure research, education, and engagement reflects the diversity of people living with diabetes.
  • Advocate for policies that reduce systemic barriers.
  • Strengthen partnerships with communities where a higher prevalence of diabetes exists.

Advancing Allyship for the Elimination of Racial Discrimination

Advancing Allyship at Diabetes Canada

Looking Ahead

We are currently developing the next phase of our IDEA strategy, which will outline a clear roadmap for advancing IDEA across our organization from 2026–2030.

This strategy will focus on:

  • Learning from and supporting communities experiencing a high prevalence of diabetes
  • Embedding equity into decision making and operations
  • Advancing meaningful and sustained partnerships
  • Improvements in access to culturally relevant educational supports
  • Strengthening accountability and measurement

We look forward to sharing more in November 2026!

Health Equity in Diabetes

Health equity means that everyone has a fair and just opportunity to achieve their best possible health.

a group of people eating at a table

With our mission to improve the quality of life for those living with diabetes, we recognize that targeted solutions are necessary in improving outcomes for those who experience more barriers to care and where there is higher prevalence of diabetes.

Overall, strategies to address health equity in diabetes include:

  • Reducing disparities in who develops diabetes and who experiences complications
  • Ensuring equitable access to diagnosis, treatment, education, and supports
  • Recognizing how social and systemic factors shape health outcomes
  • Designing and/or supporting solutions that meet the needs of diverse communities

Achieving health equity requires moving beyond one-size-fits-all approaches and toward strategies that are responsive to different experiences and barriers.

Our Approach to IDEA and Health Equity

We are engaging and expanding to integrate IDEA and health equity across all areas of our organization, including:

  • Research: Supporting research that reflects diverse populations and addresses disparities in diabetes outcomes, support and care
  • Education & Engagement: Designing, supporting, and highlighting culturally relevant and accessible resources
  • Advocacy and Policy: Advancing policies that reduce barriers to care and improve health outcomes
  • Partnerships: Learning from, supporting, and collaborating with community organizations and leaders
  • Organizational Practices: Strengthening inclusion, diversity, equity, and accessibility within our workplace

This work is ongoing. We are continuing to learn, listen, and evolve our approach.

Our Commitment to Accountability

We recognize that advancing IDEA and health equity require transparency and accountability.

We are committed to:

  • Measuring and sharing progress over time
  • Listening to feedback from communities and community partners
  • Continuous improvement in our approach through our learning journey, data and partnerships

Our Journey Towards Reconciliation

NEEDS ALT
Photography by Mike Alexander, Swan Lake First Nation, Thunder Cloud Designs.

Our land acknowledgement is only a first step in reconciliation and in building respectful, lasting relationships with Indigenous Peoples. We recognize reconciliation as an ongoing process—one that requires sustained learning, accountability, and action. Alongside our efforts to support Indigenous-led work to reduce the impact of diabetes, we commit to amplifying Indigenous voices and advocating for greater supports and self-determination for Indigenous Peoples, especially those living with or affected by diabetes.

Diabetes Canada acknowledges the history and ongoing legacy of colonialism in Canada, including the Residential School System, and the harm it has caused. These impacts contribute to inequities such as a higher burden of diabetes and other chronic conditions, food insecurity, and mental health challenges among First Nations, Métis, and Inuit Peoples. We are committed to deepening our understanding of intergenerational trauma and to supporting Indigenous leaders and communities by advancing an Indigenous-designed and Indigenous-led diabetes strategy.

As part of our ongoing commitment to reconciliation, we have taken the following actions:

  • Consulted with Indigenous communities to better respond to the Truth and Reconciliation Commission’s Calls to Action.
  • Established a Working Group on the Inclusion of Indigenous Peoples for the Diabetes 360º initiative to help address the disproportionate impact of diabetes in Indigenous communities. The group identified the framework as a starting point for an Indigenous-owned, -led, and -implemented diabetes strategy reflecting the unique needs of Indigenous Peoples in Canada.
  • Included an Indigenous stream in our annual professional conference to highlight Indigenous lived experience and expertise.
  • Promoted work led by Indigenous organizations, including the Indigenous Diabetes Health Circle and the National Indigenous Diabetes Association (NIDA).

We know this work must be guided by Indigenous Peoples and sustained over time. We will continue to listen, learn, and be accountable for progress as we build partnerships rooted in respect and support Indigenous-led solutions to improve the quality of life for Indigenous people living with diabetes.

Get Involved

Advancing health equity in diabetes is a shared effort.

We welcome opportunities to:

  • Partner with community organizations
  • Learn from lived experience
  • Collaborate on research, education & engagement
  • Engage in meaningful dialogue
  • Contact us to learn more about how to work together.

Diabetes Canada Land Acknowledgement

What We Are Focused on Now

We are enhancing our IDEA strategy with a sharp focus on capacity building and partnerships. Our current work is focused on understanding needs, listening to communities, building internal capacity, strengthening partnerships, and identifying opportunities to improve access, representation, and outcomes.

Understand community impact

Strengthening our understanding of how diabetes impacts different communities across Canada.

Listen to lived experience

Listening to the experiences of people living with diabetes across diverse backgrounds.

Build internal capacity

Supporting teams to apply an equity lens across programs, research, engagement, and advocacy.

Expand partnerships

Building relationships with organizations serving equity-deserving and underserved communities.

Improve access and outcomes

Identifying opportunities to improve access, representation, and outcomes for people living with diabetes.

Frequently Asked Questions (FAQs)

1. Why is Diabetes Canada focusing on IDEA and health equity?

Because diabetes does not affect everyone equally. Some communities face higher risks and greater barriers to care. Addressing these differences is essential to improving outcomes and fulfilling our mission.

2. How does this connect to Diabetes Canada’s mission?

Our mission is to improve the lives of people living with diabetes. We cannot achieve this fully without ensuring that our programs, research, and advocacy reach those most impacted and address the barriers they face.

3. What does “equity” mean in practice?

Equity means recognizing that people have different needs and experiences and ensuring they have the support they need to achieve their optimal health. This may mean designing programs differently for different communities.

4. Does focusing on equity mean prioritizing some groups over others?

No. Our goal is to improve outcomes for everyone. Focusing on equity helps ensure that no one is left behind, particularly those facing the greatest barriers.

5. How does this work benefit everyone?

When systems are designed to be more inclusive and accessible, they work better for all people. Equity strengthens the effectiveness, reach, and impact of everything we do.

6. What is the difference between equality and equity?

Equality means treating everyone the same. Equity means recognizing differences and tailoring approaches and supports to ensure people have what they need to succeed.

7. What role will communities play in this work?

Communities are essential partners. Their lived experiences and expertise help shape programs, research, and solutions that are more relevant and effective.

8. What can I expect to see in the future?

Our upcoming IDEA strategy will outline clear priorities, actions, and measures of success to advance equity across all areas of our work.

9. How can I get involved?

We welcome collaboration with community organizations, researchers, healthcare providers, and people with lived experience and expertise of people living with diabetes, including historically marginalized communities experiencing a higher prevalence of diabetes. Please reach out to explore partnership opportunities.

Additional Key Terms

These terms help explain the language used throughout our IDEA work and how it connects to improving access, care, and outcomes for people living with diabetes.

  • Access to care

    The ability to get the right healthcare, at the right time, in a way that works for you.

  • Culturally informed

    Approaches that are shaped by listening to and learning from communities’ experiences and priorities.

  • Culturally responsive

    Care and services that actively adapt to meet people’s cultural, language and community needs in respectful and relevant ways.

  • Equity deserving

    Communities that face greater barriers to care due to systemic inequities and deserve focused attention to achieve fair health outcomes.

  • Inclusive care

    Care that is welcoming, respectful and safe for people of all backgrounds and identities.

  • Health equity

    Fair access to care and resources so that everyone can achieve their best possible health outcomes.

  • Social determinants of health

    The conditions in which people are born, grow, live and work that shape their health outcomes, such as income, housing, race, gender and education.

  • Underserved communities

    Communities that have historically had less access to healthcare, resources and support.

  • Systemic barriers

    Barriers built into healthcare systems, policies and practices that make it harder for some people to get the care they need.

  • Systemic racism

    When systems and institutions create and maintain unequal access to care and opportunities for people based on race, leading to worse health outcomes over time.