Contact us

Want to get in touch with us? You’ll find a list of options below. If there’s something you can’t find, please let us know.

Diabetes support

Contact our diabetes Information and Referral Specialist Team at 1-800-226-8464 or email us at info@diabetes.ca

Learn more

Donor services

We are always happy to hear from our loyal supporters. To update your communication preferences with Diabetes Canada (including opting out of phone, mail or email communications) or request a missing tax receipt, contact us at donation@diabetes.ca or 1-800-226-8464. Our donor services representatives will be pleased to assist you.

Clothing pick up

For clothing and small household item donation inquiries and to update your communication preferences (including opting out of phone communications) contact 1-800-505-5525. To learn more about what and where these items can be donated, visit declutter.diabetes.ca

Schedule a free pickup

Diabetes Canada head office

The mailing address for our corporate head office is 1300-522 University Avenue, Toronto, Ontario M5G 2R5.

Banting House

Under the stewardship of Diabetes Canada, Banting House National Historic Site of Canada creates public awareness and understanding of the national historic significance of Sir Frederick Banting. For the benefit of the people of Canada, BHNSC also preserves the commemorative integrity of Banting House, the birthplace of insulin.

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To make a disclosure in the public interest

Diabetes Canada is committed to the highest ethical standards. It does this by conducting our business with integrity and by complying with all applicable laws and regulations. In line with this commitment, Diabetes Canada provides an avenue for its employees, volunteers, and other stakeholders to raise any concerns they may have about the subjects covered by a whistleblower policy, and to be assured that in making complaints they will be protected from reprisal or victimization for raising their concerns in good faith.

To this end, Diabetes Canada encourages employees and other stakeholders, like volunteers, to raise serious legal, financial, ethical, health and safety and other concerns they might have about Diabetes Canada. A Complainant may submit their serious concern in writing to either the Chair of the Audit, Investment & Risk Committee or to the President & CEO by completing the reportable activity form. A Complainant may remain anonymous at their choosing, and all information will be kept confidential. Upon receiving written notice of a reportable activity, it will be reviewed, and the recipient will action it in a timely manner. Complainants are accountable to act in good faith when communicating any reportable activity, and there are no repercussions in any way for reporting any concerns.

To submit a serious legal, financial, ethical, health and safety or other serious concern, please fill in the form below.

Concern activity report form